Sunday, November 9, 2008

RJ Delivery Update

Okay... so the delivery fiasco is officially being fixed! Many of you have been receiving multiple papers on Friday and Saturday also! We finally got to the bottom of it, so here's the low down:

  • Every subscription that has been turned in via a Grocery Smarts Instructor (including yours truly) has to be adjusted manually in the RJ's system.
  • Originally, they were put in the system as just that, multiple weekend papers because they had no other way of setting them up (since they don't offer the Sunday only).
  • That has been fixed now, so each account will be adjusted accordingly so the "Sunday Only" papers you bought will be just that... SUNDAY ONLY!


So, thanks for being patient! I was told today that all subscriptions would be corrected by this weekend! Yippee! If AFTER this coming weekend you continue to have issues with over-delivery... please email me and I can call to specifically inquire about your account to ensure it is set up properly. Thanks a ton for holding on and being patient while they get this new program running smoothly!

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